White Pages Directory Changes

November 14th, 2011 by Jacquelyn Winchenbaugh

Next Generation Communications, LLC wants to keep you update to date on changes within the telecommunications industry.

Beginning in 2011, most Verizon directories will not include residence White Pages listings.  All White Pages listings can be accessed at www.verizon.com/whitepages.  Or you may order either a free print or CD ROM copy of your local residential White Pages by calling 1-800-888-8448.

If you have any questions, please contact your Next Generation Communications team at 508-485-4229.

Important Recent Updates to One Communications Invoices

November 14th, 2011 by Jacquelyn Winchenbaugh

Next Generation Communications, LLC Premier Agent for One Communications now EarthLink Business,  is pleased to inform our clients of the  new information regarding the monthly invoice statement

In April, 2011 One Communications was purchased by EarthLink, Inc. Several important changes were recently made to the One Communications invoices. Customers will see these changes on their November bill. 

These changes include:

The One Communications logo has been updated with the EarthLink Business logo.

  • You will notice a tagline under the logo on the first page of the invoice which reads “One Communications is an EarthLink Business Company”.  
  •  This tagline will remain on the invoice until early 2012 to  help facilitate the customer transition from One Communications to EarthLink Business.

Bill  remittance address has changed. 

  • Customers should begin sending payments to: 
         EarthLink Business, PO Box 88104, Chicago, IL 60680-1104
  •  EarthLink will continue to accept payments to the old lockbox (PO Box 415721, Boston, MA 02241-5721) through the end of 2011. This time frame will be communicated via bill message.

Customers may now make checks and money orders payable to “EarthLink Business” instead of “One Communications”.

  • To assist with their rebranding efforts, the bill message advises customers to make this change by end of 2011. However, customers may make the transition at their own pace; they will accept checks and money orders payable to One Communications.

The web address for online bill payment has been updated to:

www.earthlinkbusiness.com/paybill

  • The new URL takes customers to the myLink portal login page.
  • The old URL   www.onecommunications.com/paybill   also now routes to the myLink portal login page.
  • If you have any questions please contact your Next Generation Communications, LLC team at 508-485-4229.

    Verizon Rate Changes

    October 1st, 2011 by Jacquelyn Winchenbaugh

    Next Generation Communications would like to inform our Verizon customers of some rate changes. Effective on or about October 1, 2011, the Federal Subscriber Line Charge may change on your main phone line and any additional phone lines. This charge helps pay for the costs of providing and maintaining the local network.

    In addition, your Federal Universal Service Fund (FUSF) surcharge may change effective on or about October 1, 2011. The FUSF surcharge is authorized by the FCC and reviewed quarterly, provides funding for programs to keep local telephone rates affordable for all customers and to provide funding for programs to keep local telephone rates affordable for all customers and to provide discounts to schools, libraries, rural health care providers and low income families. Next Generation Communications Verizon customers please call us with any questions.

    Broadview Networks Rate Changes

    August 30th, 2011 by Jacquelyn Winchenbaugh

    Next Generation Communications would like to inform our Broadview Networks customers of some rate changes. Effective August 1st, Broadview implemented rate changes to some of our existing customer accounts. The customers who will be affected by the billing increases have been notified in their bill message. Customers without changes will not see these messages.

    POTS/Business Line Charges

    The following POTS/Business line rate changes will apply to the customers who fit the criteria below:

    POTS lines with service start dates between 8/1/10 and 1/31/11

    • OnNet – $1.00 per line increase

    • Mixed Geography and Off]Net – $3.25 per line increase

    • Resale – $4.75 per line increase

    POTS and T1 Usage Charges

    POTS and T1 customers with service start dates between 8/1/10 and 1/31/11 will receive an increase of $0.003 (three tenths of a cent) per minute for outbound measured usage (local, regional, in]state long distance and state]to]state). These rates will change on the effective date and customers with bills dated on or after that date may see an increase on their current bill, which will reflect usage rated at the updated rate.

    Toll Free Usage

    Toll free usage rates will increase by $0.003 (three tenths of a cent) per minute. The increase will include:  MoU for regional, international, in]state and statetostate usage.

    DS3 and T1 Customer Monthly Recurring ChargesThese rate changes affect certain customers with service start dates between 8/1/10 and 1/31/11 and become effective on 8/1/11:

    • DS3 circuits will increase by $50 per month per circuit

    • Dedicated Internet Access (T1IP, T1IPV) circuits will increase by $2.00 per month

    • Lit Building Internet Services (LitIP) circuits will increase by $2.00 per 5Mb/s per month

    • Hosted PBX (HPBX), Dynamic IP (IPTC1), MPLS VPN (MPLS, MPLSV), SIP Trunking (SIP), T1 Channel Bank (T1CB), Integrated T1 (T1INT), Voice T1 and PRI (T1V, T1VPRI and T1VLD), Point]to]Point (T1PTP, T1PTPA and T1PTPZ) and OfficeSuite (T1VOIP) will increase by $7.50 each per month per circuit

    OfficeSuite and HPBX Call Capacity Surcharges

    Call Capacity Surcharges of $5.50 will be applied to certain OfficeSuite and Hosted PBX accounts with service start dates between 8/1/10 and 1/31/11 on a per simultaneous call capacity basis. The surcharges are calculated as $3.75 PICC, $1.48 CCRC and $0.27 LNP.

    Please call your Next Generation Communications team with any questions.

    Earthlink Completes Acquisition of One Communications

    April 4th, 2011 by Jacquelyn Winchenbaugh

     Next Generation Communications, LLC Premier Agent for One Communications is pleased to inform our clients of the  new information regarding One Communications.

    April 1, 2011 — EarthLink, Inc. (NASDAQ: ELNK), a leading IP infrastructure and services company, today announced that it has completed the acquisition of One Communications Corp. (One Comm), one of the largest privately-held multi-regional integrated telecommunications solutions providers in the United States. The acquisition consideration is approximately $370 million, which includes repayment of approximately $282 million of One Comm net debt and the issuance of approximately 3 million shares of EarthLink common stock. Additionally, approximately $21 million of this consideration is being deposited into escrow to fund potential One Comm post-closing obligations under the merger agreement.

    With the close of the transaction EarthLink will integrate One Comm into its “EarthLink Business” division. The EarthLink Business IP network now spans over 28,000 route miles across 27 states with over 1,300 collocations, 55 switches and 71 metro fiber rings. The company is well positioned to provide secure MPLS-based IP services to a range of multi-location customers across the United States.

    “The acquisition of One Communications is a significant development in further transforming EarthLink into one of the largest IP services companies in the U.S. We now have a fiber-based IP network that covers a substantial portion of the key business markets across the eastern half of the United States, as well as substantial revenue and EBITDA scale in our strategic line of business,” said EarthLink Chairman and Chief Executive Officer Rolla P. Huff. “We see tremendous value in the 1.6 million customer relationships we have across the new EarthLink and future growth potential in pursuing value-added managed services over our ubiquitous IP connectivity.”

    EarthLink will be updating its financial guidance for 2011 to include the impact of the One Comm acquisition when it issues its first quarter 2011 financial results.