Telecommunications Provider Rate Change Update provided by Next Generation Communications. Verizon will be increasing rates on directory assistance calls. Effective February 2, 2012 calls to directory assistance will increase from $1.50 to $1.99 per call. Charges will appear on the March 3, 2012 invoice. We recommend all clients review the monthly carrier statements for these charges and educate employees on alternatives to dialing directory assistance. For more information please contact your Next Generation Communications team.