Archive for the ‘Verizon’ Category

Verizon SMB Pricing Increases – January, 2016

Friday, January 15th, 2016 by Jacquelyn Winchenbaugh

Telecommunications Provider Rate Change Update provided by Next Generation Communications.

Verizon will be increase the following services on a month to month basis on or after January 16, 2016:

  • Call answering voicemail service increase by $0.75.
  • Call Answering with Call Forwarding increase by $2.75.
  • Call Forwarding, Call Waiting and Call Forwarding Busy/Don’t answer increase by $0.50.
  • Telesure Plus Maintenance Plan and the Sentry I plan will increase $1.00.
  • Remote Call Forwarding will increase by $1.00.
  • Verizon Freedom Feature Packages 1 and 2 will increase by $2.00.
  • Services included in a bundle, package or term price will not increase.

Verizon Rate Increases for Directory Listings

Monday, January 16th, 2012 by Jacquelyn Winchenbaugh

Next Generation Communications telecommunications provider client update:  Verizon will be increasing rates on Directory Listings effective March 3, 2012.  Charges for non-listed telephone numbers will increase from $4.00 to $4.50/listing per month.  Additional Listings including foreign, alternate and cross reference listing classifications will increase from $4.00 to $4.75/listing per month for business customers.  The additional listings charges for Residential customers including foreign, alternate and cross reference listing classifications will increase from $3.00 to $3.75/listing per month.  Next Generation Communications recommends clients review the additional listings associated with their accounts to ensure these listings are vlaid and relevant.  If you have any questions on the additional listings on your account please call your Next Generation Communications team.

Verizon Rate Increases for Directory Assistance Calls

Monday, January 16th, 2012 by Jacquelyn Winchenbaugh

Telecommunications Provider Rate Change Update provided by Next Generation Communications.  Verizon will be increasing rates on directory assistance calls.  Effective February 2, 2012 calls to directory assistance will increase from $1.50 to $1.99 per call. Charges will appear on the March 3, 2012 invoice.  We recommend all clients review the monthly carrier statements for these charges and educate employees on alternatives to dialing directory assistance.  For more information please contact your Next Generation Communications team. 

Verizon Rate Changes

Saturday, October 1st, 2011 by Jacquelyn Winchenbaugh

Next Generation Communications would like to inform our Verizon customers of some rate changes. Effective on or about October 1, 2011, the Federal Subscriber Line Charge may change on your main phone line and any additional phone lines. This charge helps pay for the costs of providing and maintaining the local network.

In addition, your Federal Universal Service Fund (FUSF) surcharge may change effective on or about October 1, 2011. The FUSF surcharge is authorized by the FCC and reviewed quarterly, provides funding for programs to keep local telephone rates affordable for all customers and to provide funding for programs to keep local telephone rates affordable for all customers and to provide discounts to schools, libraries, rural health care providers and low income families. Next Generation Communications Verizon customers please call us with any questions.

Verizon Disconnecting Accounts After 30 Days Past Due

Sunday, August 15th, 2010 by Jacquelyn Winchenbaugh

Next Generation Communications would like to inform our Verizon FIOS customers of the non-payment disconnect policy: Verizon, at any time, can disconnect FIOS accounts, without verbal notification to your business, for account balances 30 days or more past due.

Recently, business accounts have been disconnected for non-payment, even though the customer was not receiving a bill from Verizon. If you are not receiving a Verizon FIOS bill, especially after a recent installation or changes to your account, it is extremely important to contact Verizon to and verify the correct mailing address is on file for your business. If your business is using Verizon FIOS services it is your responsibility to ensure the payments are being received by Verizon.

If your FIOS service is disconnected, the account will need to be paid in full and immediately before service can be restored. Complete restoration of services can take up to 48 hours. In addition, when restoration of the connection is requested, a restoral fee will also be charged to your account. Next Generation Communications Verizon FIOS customers please call us with any questions.